What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact our customer support within 14 days of receiving your package. We will provide instructions for returning the item(s). Please note that returned items must be in unused condition with all original tags and packaging intact.
How long does shipping take?
The shipping time depends on your location and the shipping method selected. We strive to process and ship orders within 1-2 business days. Once shipped, domestic orders typically arrive within 3-7 business days. International orders may take longer, usually between 7-21 business days. Please note that these are estimated delivery times and actual delivery may vary.
Do you offer international shipping?
Yes, we offer international shipping to select countries. During checkout, you will be able to see if your country is eligible for shipping. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Can I exchange an item for a different size or colour?
We currently do not offer direct exchanges. If you need a different size or colour, please return the item(s) you wish to exchange and place a new order for the desired item(s).
How can I stay updated on new releases and promotions?
To stay updated on new product releases, promotions, and news from YEBOAH, sign up for our newsletter on our website. You can also follow us on social media platforms such as Instagram, TikTok and Facebook for the latest updates.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.